The Cost of Conflict
25 percent of employees said that avoiding conflict led to sickness or absence from work. Equally alarming, nearly 10 percent reported that workplace conflict led to project failure and more than one-third said that conflict resulted in someone leaving the company, either through firing or quitting. Those negatives translate into real financial losses for small businesses.
TAKING THE PAIN OUT OF CONFRONTATIONS
Ever feel like the negative employee gets the best of you? It can be your job that is on the line if you can’t handle emotional outbursts, confront ugly behaviors or stop the bully. Whether you are a supervisor, a customer rep or a person working with a difficult coworker, this workshop teaches how to respond to painful issues in a positive and comfortable way, a necessity if you are to succeed. Not saying anything, sugar-coating the conversation or holding and blowing, are not options.
An investment in this training can pay for itself by preventing one lawsuit and, more important, by promoting communications between your leaders and workers and thereby increasing productivity with everyone.
October 16, 2018 8:30 am – 12 noon Space is Limited—First Come First Serve
Grant Creek Best Western Inn 5280 Grant Creek Rd, Missoula, MT 59808 Ph: 406.543.0700

Investment: Before September 25 $97, After September 25, $127
Missoula Chamber Members: $20 - 30 discount, depending on numbers
Glacier HR Services, Inc. Customers: $40 – 50 discount, depending on numbers
You can pay using a Checks POs, or Credit Cards Call or Email